Outages

Outages

Outages are often caused by extreme weather, trees touching power lines or damage to the network, e.g. from car accidents. We cannot guarantee an uninterrupted supply of power, so if you use medical equipment that relies on electricity, inform your power retailer and have a plan in case of power disruption. If there is an immediate health threat, contact your health provider or call 111.

This map below shows planned and unplanned ‘high voltage’ outages on the electricity network.

If you are part of a planned outage you should have received prior notification from us.

If you’re without power and your outage isn’t on the map.

For Auckland area, please call us on 0508 832 867.

For Hamilton & Waikato area, please call us on 0800 800 935